Privacy Policy

Privacy Policy

Introduction

Welcome to https://hot-air-balloon-dubai-location.terratrek.net! We are committed to protecting your privacy and ensuring that your personal data is handled with utmost care. This Privacy Policy explains how we collect, use, and safeguard the information you provide to us when you interact with our website, applications, services, or products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, apps, or services linked from our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  1. Using Our Services: When you sign up as an authorized user for our applications or services, we collect and process your data to provide a seamless experience.
  2. Visiting Our Websites: Every time you access our websites, linked to this policy, our servers log certain information, including your IP address, browser type, operating system, and pages visited.
  3. Communication: We may reach out to you via email, phone calls, or text messages (SMS) for newsletters, promotional offers, or service updates. You can manage these communications through the unsubscribe options provided in each message.

Personal Data Collection

We collect various types of personal data to enhance your experience and provide tailored services:

  • Account Information: This includes your username, email address, and password used to access our platforms.
  • Payment Details: We securely process payment information required for purchases or subscriptions.
  • Financial and Purchase Data: We may store records of transactions, billing addresses, and product preferences.
  • Mobile Device Identifiers: Unique identifiers from your mobile device help us deliver personalized content.
  • Location Data: With your consent, we can access your location to provide location-based services.
  • Feedback and Reviews: Your comments, reviews, and ratings are valuable for improvement.
  • Social Media Information: If you choose to connect our services with your social media accounts, we may collect data from these platforms.
  • Product Details: We log information about products you view or purchase on our sites.

We obtain this data through direct user input, automated tracking technologies, and third-party partners who assist us in delivering services.

Cookies

We use cookies to enhance your experience and provide insights for improvement:

  • Strictly Necessary Cookies: These are essential for the basic functionality of our websites and apps.
  • Preference Cookies: We use these to remember user preferences, such as language settings.
  • Analytics Cookies: They help us analyze user behavior to improve our services.

Users can manage non-essential cookies through our Cookie Manager, allowing you to customize your privacy settings.

Retention and Deletion

We retain personal data for various periods, depending on the purpose:

  • Financial and transaction data is usually kept for a period required by law, such as tax regulations.
  • Other personal information may be stored for the duration of your active account or until you request deletion.

Once the retention period expires or when you withdraw consent, we securely delete or anonymize your data.

Security Measures

We implement robust security practices to safeguard your data:

  • Encryption: We use encryption protocols to secure data in transit and at rest.
  • Secure Third-Party Processing: We engage trusted partners who adhere to strict privacy standards.

Children’s Privacy

Our services are not intended for children under 18 years old, and we do not knowingly collect personal information from them.

Your Rights

Depending on your location, you have various rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.
  • Rectification: This allows you to correct any inaccurate or incomplete information.
  • Erasure (Right to be Forgotten): In certain cases, you can ask for the deletion of your data.
  • Restriction: You may limit our processing of your data in specific situations.
  • Data Portability: We can provide your data in a structured, commonly used format upon request.
  • Objection: You have the right to object to the processing of your data for specific purposes.
  • Non-Discrimination: You are entitled to take legal action if we discriminate against you for exercising your privacy rights.

To exercise these rights or for data-related queries, please contact our dedicated privacy team via the channels provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page, and we encourage you to review it periodically.

Contact Information

For any questions, feedback, unsubscribe requests, or data privacy inquiries, please reach out to us: